What does Money Back Guarantee system mean?

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Sribu.com will fully refund the prize (100% Money Back Guarantee) to ensure that the client (Contest Holder) gets the design solution with fullest satisfaction and zero risk.

The 100% Money Back Guarantee system applies to all design categories, bronze, silver and gold packages. For all categories except for website, interior, company profile, mobile app, calendar, mascot, product, infographic, packaging, and ‘other’, if the client gets less than 50 designs per contest AND there is no design that he/she likes, then the client is entitled to a 100% Money Back Guarantee minus the posting fee of Rp 250.000,- (USD 25.9) (fees for premium features such as confidential contest, private contest, extended and fast track cannot be refunded).

For web design, booth design, interior design, infographic and calendar design, if the client gets less than 15 designs per contest AND there is no designs that he/she likes, then the client is entitled to a 100% Money Back Guarantee minus the posting fee of Rp 250.000,- (USD 25.9) (fees for premium features such as confidential contest, private contest, extended and fast track cannot be refunded).

As for the Naming Contest, the Money Back Guarantee is different. If the client gets the name that he/she wants, but the name has been registered at the patent office (with legal evidence provided by the client), then the client has the right to choose another name. If there is no other name that he/she desires, then the client will receive a 50% refund of the prize minus posting fee of Rp 250.000,- (USD 25.9).

The Money Back Guarantee system does not apply for special promotions such as Groupon Disdus, Monthly Sribu promotions and others.